TERMS
用户协议
欢迎使用 Found。Found 是一个面向全球用户开放的在线产品,当前部署于中国香港,提供陪伴式对话、情绪支持与自我探索服务。本协议约束你访问、注册、登录和使用 Found 网站及相关功能的方式。
1. 服务性质
Found 提供的是数字化陪伴、情绪支持、自我整理与自我探索体验。它不是医疗服务、心理诊疗服务、危机干预平台,也不保证对任何情绪困扰或现实问题给出确定答案。
2. 账号与使用资格
- 你应当提供真实、完整、可接收邮件的邮箱地址,并妥善保管登录凭证。
- 你不得冒用他人身份注册,不得未经授权访问或控制他人账号。
- 若你是未成年人,请在监护人知情并同意的前提下使用本服务。
3. 允许的使用方式
你可以将本服务用于:
- 日常情绪表达、陪伴式聊天、自我反思与个人整理。
- 查看个人历史会话、继续既有对话、删除自己不再保留的记录。
- 在适用范围内使用语音输入、邮箱验证和账号找回等功能。
4. 禁止行为
- 不得利用本服务发布、传播或诱导生成违法、有害、侮辱、威胁、骚扰、歧视、暴力、色情或其他不当内容。
- 不得尝试攻击、爬取、逆向、破坏、滥用或规避平台的权限控制、接口限制与安全措施。
- 不得将本服务用于冒充专业医疗机构、专业危机平台或其他需要特定资质的场景。
- 不得利用本服务侵犯他人隐私、名誉、知识产权或其他合法权益。
5. 关于 AI 输出
- AI 回复属于自动生成内容,可能存在不完整、不准确、理解偏差或不适合你的情况。
- 你不应将任何回复视为医疗诊断、治疗方案、法律意见、财务意见或紧急处置指令。
- 对涉及健康、生命安全、法律责任、财务决策或其他高风险事项的问题,你应当寻求有资质的专业帮助。
6. 高风险情境
若你或他人正在经历自伤、自杀、伤人、暴力威胁、急性失控或其他紧急危险,请不要仅依赖本服务。你应立即联系当地急救、警方、可信赖的家人朋友,或当地合格的专业支持机构。
7. 数据与隐私
你使用本服务时提交的账号信息、聊天记录、语音输入、画像分析与相关日志,将按照《隐私政策》处理。继续使用本服务即表示你同意我们依照隐私政策处理这些信息。
8. 服务调整、中断与终止
- 我们可能根据产品迭代、合规要求、基础设施变化或安全需要,对功能进行调整、暂停或下线。
- 若你违反本协议、滥用本服务或触发明显安全风险,我们有权限制、暂停或终止你的访问。
- 你也可以停止使用本服务,并在可用范围内删除历史记录或申请注销账号。
9. 责任边界
在适用法律允许的范围内,Found 对因网络故障、第三方服务中断、用户自身输入内容、用户对 AI 输出的理解与依赖、不可抗力或合理无法控制的风险所造成的损失,不承担超出法律要求的额外责任。
10. 协议更新
我们可以根据产品和规则变化更新本协议,更新后将发布在本页面。你在更新后继续使用本服务的,将视为接受更新后的协议。
使用 Found 前,请确认你理解:这是一个用于陪伴、情绪支持和自我探索的数字工具,而不是医疗、诊疗或紧急危机干预服务。
TERMS
Terms of Use
Welcome to Found. Found is an online product available globally and currently deployed in Hong Kong, China. It provides companion-led conversation, emotional support, and self-reflection tools. These Terms govern how you access, register for, sign in to, and use the Found website and related features.
1. Nature of the service
Found provides a digital experience for companionship, emotional support, self-organization, and self-reflection. It is not a medical service, therapy clinic, or crisis intervention platform, and it does not guarantee a definitive answer to emotional or real-world problems.
2. Accounts and eligibility
- You must provide a valid email address and keep your sign-in credentials secure.
- You may not impersonate another person or access another user’s account without authorization.
- If you are a minor, use the service only with the knowledge and consent of a parent or guardian.
3. Permitted use
You may use the service for:
- Everyday emotional expression, companion-style conversation, self-reflection, and personal processing.
- Viewing your history, continuing existing conversations, and deleting records you no longer wish to keep.
- Using voice input, email verification, password recovery, and related functions where available.
4. Prohibited conduct
- You may not use the service to publish, spread, or induce illegal, harmful, abusive, threatening, harassing, discriminatory, violent, sexual, or otherwise improper content.
- You may not attack, scrape, reverse-engineer, damage, abuse, or bypass platform permissions, interface limits, or security controls.
- You may not present the service as a licensed medical, therapy, or crisis-response service.
- You may not use the service to infringe the privacy, reputation, intellectual property, or other lawful rights of others.
5. About AI output
- AI-generated replies may be incomplete, inaccurate, unsuitable, or based on a partial understanding of your input.
- You must not treat any reply as a medical diagnosis, treatment plan, legal opinion, financial advice, or emergency instruction.
- For health, safety, legal, financial, or any other high-risk matters, you should seek qualified professional help.
6. High-risk situations
If you or someone else is facing self-harm, suicide risk, violence, loss of control, or any immediate danger, do not rely on this service alone. Contact local emergency services, law enforcement, trusted people around you, or qualified professional support immediately.
7. Data and privacy
Account information, conversations, voice input, profile analysis, and related logs you submit while using the service will be handled under the Privacy Policy. By continuing to use the service, you agree to that handling.
8. Changes, suspension, and termination
- We may change, pause, or retire features due to product updates, compliance needs, infrastructure changes, or security requirements.
- If you violate these Terms, misuse the service, or trigger a clear security risk, we may limit, suspend, or terminate your access.
- You may also stop using the service and, where available, delete history or request account deletion.
9. Responsibility limits
To the extent allowed by applicable law, Found is not responsible beyond what the law requires for losses arising from network failures, third-party outages, user input, user reliance on AI output, force majeure, or other risks reasonably outside our control.
10. Updates to these terms
We may update these Terms as the product and rules evolve. Updated versions will be published on this page. If you continue using the service after an update, that continued use will be treated as acceptance of the revised Terms.
Before using Found, make sure you understand that it is a digital tool for companionship, emotional support, and self-reflection, not a medical, therapeutic, or emergency crisis service.